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Welcome to the ACCC transition website > The ACCC > Consumer & business directory > Consumer & business directory quick links > Energy and Water Ombudsman Queensland

Energy and Water Ombudsman Queensland

Description

The Energy and Water Ombudsman Queensland (EWOQ) is the primary dispute resolution service for Queensland's energy customers and water customers in South East Queensland. EWOQ offers free, fair, independent and confidential dispute resolution services to Queensland's energy and water customers who have not been able to resolve an issue with their energy supplier. EWOQ can assist consumers with unresolved complaints about high or disputed bills, connection and disconnection of supply, vegetation management, extensions of supply, customer service issues and marketing. Brisbane: Level 9, 179 North Quay Cairns: Level 1, 15 Lake St Rockhampton: Level 2, 212 Quay St Complaints: complaints@ewoq.com.au General enquiries: info@ewoq.com.au

Contact details

Telephone number(s)

Hotline : 1800 662 837

Fax number

07 3227 7068

Email(s)

Complaints : complaints@ewoq.com.au

Web address

http://www.ewoq.com.au

Office address

Level 9, 179 North Quay
BRISBANE QLD 4001

Mailing address

PO Box 3640
South Brisbane QLD 4101

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