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Benchmarks for dispute avoidance and resolution

Date published: 31st October 1997

This publication stemmed from a round table of representatives from the small and large business sectors, the ACCC and the alternative dispute resolution sector. The group focused on making the business case for embedding dispute avoidance practices in everyday operations, for using alternative dispute resolution processes when disputes arise, and for developing benchmarks for both dispute avoidance and dispute resolution.

No printed version of this publication is available.

An electronic version of this publication is available at no cost.

Benchmarks for Dispute Avoidance.pdf (158.4 KB)
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