Enforcement and Compliance

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Water

Enforcement and Compliance

How can we help?

The ACCC has a monitoring and enforcement role under the Competition and Consumer Act and the Water Act. If you feel that one of your rights has been breached, that an operator or broker is not complying with the rules or you would like more information you can:

Phone:	1300 302 502
Email:	water@accc.gov.au
Fax:	(03) 9290 3699
Mail:	Water Branch ACCC GPO Box 520 MELBOURNE VIC 3001

Enforcement guide

The ACCC has published an enforcement guideline outlining its' approach to enforcing the Water Market Rules 2009 and the Water Charge (Termination Fees) Rules 2009. This was recently updated to reflect amendments to both these sets of Rules.

For more information

Publication:

ACCC Enforcement Guide to Water Rules

Completed enforcement actions

Murrumbidgee Irrigation Limited

In September 2010, the ACCC accepted a court enforceable undertaking from Murrumbidgee Irrigation Limited and issued it with three infringement notice penalties, totalling $66,000, following multiple breaches of the Water Charge (Termination Fees) Rules 2009.

Media Release
Murrumbidgee Irrigation Limited - Undertaking

Murray Irrigation Limited

In July 2010, the ACCC accepted a court enforceable undertaking from Murray Irrigation (MI) in which MI admitted that its conduct breached rule 5(1) of the Water Charge (Termination Fees) Rules 2009 because it imposed termination fees that exceeded the maximum amount authorised under the Rules.

Media Release
Murray Irrigation Limited - Undertaking

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About this service

Email

water@accc.gov.au

Street address

Level 35, The Tower
360 Elizabeth Street
Melbourne Central
Melbourne VIC 3000

Postal address

GPO Box 520
Melbourne VIC 3001

Phone and fax

Ph: (03) 9290 1800
Fax: (03) 9290 3699

If you would like to be placed on the distribution list to receive updates on developments in this area, please send your email contact details to: water@accc.gov.au

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